Ustron Rehabilitation complex (Poland)

I have just returned from a week-long stay in Uzdrovisko-Ustron. We lived in Jealousy.
I am very happy with the treatment and the ladies who work there, nice and competent. They do not create artificial problems, they help patients to be happy. They have a lot of work, they run from office to office, but they are smiling and helpful.
After these procedures, we felt really better.

The dining room is a weak spot, although it is very important. We were always on time for meals, and yet the food was cold. Cold soups in a vase, cold water in a jug (tea was not brewed), cold potatoes.
Not enough patients and the Lord did not let the water get hot?
Overall, the food was tasteless and unappetizing.
Elevators are another weak point.
She collided with a non-working elevator. We were ordered to go down a few steps, carry heavy suitcases to take another elevator, and then a security man said that it was a dirty elevator for patients in the isolation ward, horror.
Three failures a week?

Yesterday I returned from a two-week stay in the postoperative ward. Although I came there with some concerns about whether I could do it, whether it would be the right place for me, I came back with great energy and amazing form. From the moment you enter, you feel a very good aura at every level. Everyone is very nice and responsive. Excellent and plentiful food, ladies from the kitchen - walking Angels- bravo for you :) The prescribed procedures made the pain in the chest, back and between the shoulder blades disappear - I breathe better and more freely.... I would even say that I am completely breastfed :) I am very grateful to all the nurses and all the physiotherapists, special thanks to Mr. King and Ms. Magda, who devote themselves completely to their work and do it with great passion and a smile on their face :) Very pleasant relaxing classes and exercises in the brine pool. The kindest ladies at MedicalSpa chose additional procedures for me, which I was happy to use, and I am very pleased. Professional service at the highest level. If you want to get back in shape, like me, and believe that it will be possible, then you should take advantage of the offer in Uzdrovisko to arrange. Thank you for your help, warmth and kindness, I will be very pleased to remember you and maybe we will see each other again :) the whole team of Uzdrowisko Ustroń.

TO BE HONEST , I DO NOT RECOMMEND IT !!!
I sent my mother there privately (81 years old, but alone) for 11 days under the program "Specialized rehabilitation of motor organs" in "rUvnitsa". Amazing prices, but ... I received an urgent 10 days later in a worse condition than I was driving. Well, the attending physician (L), knowing from the patient that she has scoliosis, wears an orthopedic belt and prescribes such procedures as for a young athlete after bypass surgery. Unfortunately, despite the availability of "round-the-clock medical care", the body could not withstand such a pace, because it had no right to do so. The spine reminded itself. And who is the expert here, I ask? The client has paid, now let him run around the floors and kilometer-long corridors for procedures. Seven days later, my mother fainted, and then the doctor showed up. Well, the walks are over, rehabilitation is paid for, rest and pleasure from staying in a wonderful climate, which is undoubtedly found in this region of the country. This is bullying. For the next three days (until my mother is taken away from this institution), the order is to lie in bed just in case (here are words of gratitude to the nurses from the seventh floor). Of course, there are enough culprits, despite the assurances of the management about the absence of contact compensation (three weeks have passed), there is no refund for the unused 10 procedures, and the content of the conversation with one of the deputy directors of this institution will not be quoted, because I do not want to offend him and descend to his level. Thanking the elderly woman from the cardiology department on the ground floor for understanding the problem, the others washed their hands.
In total:
- prices for private accommodation are too high for this standard of service;
- do not exaggerate with the comfort of the rooms - like in a hospital ward, but generally clean;
- the food is terrible (probably catering), at the level of the milk bar from the comedy Bareya (I attached a photo).
- quick medical examination, treatment prescribed by a doctor in a standard and random manner - regardless of the patient's health status;
- a professional medical base, but located on a very large territory, as if no one considered the elderly and the fact that walking along kilometer-long corridors is a problem for them.
- male reception service is rude, slow and justifying - bullying;
- cleanliness of the facility and rooms - no reservations;
As a rule, you should think carefully about choosing this institution for a person who really needs rehabilitation and medical care. THEREFORE, I DO NOT RECOMMEND USING A PARALLEL INSTALLATION.

PS. At the last moment, my doctor only recently discovered a serious injury to my mother's spine. Unfortunately, everything ended up in a hospital, rehabilitation... and, unfortunately, back surgery. As proof, we have an X-ray from the X-ray. Let everyone associate themselves with what can contribute to this?

Complete disorganization and chaos. The maze of corridors is probably built by Daedalus himself, the markings are probably a joke of Bob the Builder, there is no logical map, they have to distribute them at the very entrance. If you are going to this point for treatment / rehabilitation / massage / salt cave or even to a separate institute, I advise you to go out at least 15 minutes earlier, even 20 older people, because if something is in a different place than the entrance, you need to run a little. I personally left 15 minutes before the scheduled visit, I flew like a cat with a bladder, the staff directed me to a different place each time (maybe I spoke Chinese?) And when I got to the place with my tongue hanging out, it turned out that I was 2 minutes late and they wouldn't let me in anymore. The receptionist wasn't nice, and he replied in the style of "what I care". Fact. It was my fault I was able to leave 20 minutes earlier :(

Unfortunately, for people without a referral (for a fee), the purpose of which is to stay in a sanatorium for medical reasons, frankly, I do NOT recommend staying in the sanatorium Rovnitsa!

Here's what the spa promises on its website (Kuracjusz PLUS package) and how it looks compared to reality:

1) Placement
- good rooms for paying guests, but they look like hospital rooms.

2) Full board (on a diet)
- terrible food, straight from communist-era holiday homes, brrr!

3) Medical examination and procedures
- there was practically no medical examination, the procedures were randomly assigned by a doctor, who was expected to see him for one day.

4) Medical and nursing care
- there is practically no medical and nursing care. Contact with the doctor was very limited (the mothers did not like the procedures, and despite asking to see a doctor to change the procedures, she did not have the privilege to get on her face). Nurses and unpleasantly look at the bather as an intrusive uninvited guest who dares to disturb the precious peace of the soul. We got the impression that a private patient is treated like an ordinary vacationer, for whom rehabilitation is just a whim: despite the fact that we hoped for specialist advice and help in improving his health, we left empty-handed. Maybe staying at NFZ looks different...

5) 30 points per day for treatment for use at the surgical base in the Spa Center of the Department of Natural Medicine-in accordance with the evaluation score.
- large medical base and good service of physiotherapists;
- the medical base is located at a great distance from the sanatorium, to get to it, you will have to go through 4 long corridors, the elderly will have significant difficulties;
- Saturday and Sunday procedures are not carried out, which we were not even informed about, so if you stay for a week, along with a one-day delay in the appointment of procedures, we had to return in 3 days.

TOO:
- unpleasant reception staff, lack of staff and organizational chaos;
- we were not informed about the principles of using the sanatorium's database, my question was told to me that I could read (sic);
- Wi-Fi is not working.

I consider staying in the sanatorium Ruvnitsa a mistake. I would not recommend staying in this institution.

Staying here is one big annoying mistake. The conditions are the ruins of the twenties. Boarding is already the peak. First of all, harmful oils processed in the form of vegetable margarine or processed cheeses are served for breakfast and dinner. There are not enough salads and even potatoes. Cold dishes are just catering. Lack of professional knowledge of doctors related to procedures. I do not recommend such a sanatorium. Good procedures, very good service.

I had twice a beautiful view from the balcony of the mountains and the city in the hotel in Rouvnica, I was very satisfied with the procedures, the food was good on Sunday, there were always fresh pastries, cafes, shops organized trips, holidays. There is a watchtower next to the natural therapy plant.

Definitely not recommended. This is a complete disrespect to the client. Departure dates are set for 2 days ahead and claims that if you don't like it, you go to the end and wait for your turn. I don't recommend it

Yesterday we returned from the Hospital - from rehabilitation after COVID 19. We are very satisfied with the professional and very friendly service. We can safely recommend it! Thanks to all the staff for the excellent service.
Mirek

Personally, I highly recommend it. Eat like at home, fresh and delicious. A place of revelation, pleasant and friendly staff, I recommend :) :) :) :)

My wife and I were in September for 3 weeks and we are very happy !!! Everywhere there are clean, pleasant therapists going to patients at hand, Super brine pools, mud baths - this is a real fairy tale. Quiet and beautiful. If I had insisted, I would have given a small minus to the food, especially for the amount of meat for dinner and the quality of potatoes (only the soups were expertly cooked), but overall 5/5!!! I recommend it to everyone !!!

Yesterday we came back from the village - after rehabilitation after COVID 19. We are very satisfied with the professional and very friendly service. We can safely recommend it! Thanks to all the staff for the excellent service.

I have just returned from a week-long stay in Uzdrovisko-Ustron. We lived in Jealousy.
I am very happy with the treatment and the ladies who work there, nice and competent. They do not create artificial problems, they help patients to be happy. They have a lot of work, they run from office to office, but they are smiling and helpful.
After these procedures, we felt really better.

The dining room is a weak spot, although it is very important. We were always on time for meals, and yet the food was cold. Cold soups in a vase, cold water in a jug (tea was not brewed), cold potatoes.
Not enough patients and the Lord did not let the water get hot?
Overall, the food was tasteless and unappetizing.
Elevators are another weak point.
She collided with a non-working elevator. We were ordered to go down a few steps, carry heavy suitcases to take another elevator, and then a security man said that it was a dirty elevator for patients in the isolation ward, horror.
Three failures a week?

Yesterday I returned from a two-week stay in the postoperative ward. Although I came there with some concerns about whether I could do it, whether it would be the right place for me, I came back with great energy and amazing form. From the moment you enter, you feel a very good aura at every level. Everyone is very nice and responsive. Excellent and plentiful food, ladies from the kitchen - walking Angels- bravo for you :) The prescribed procedures made the pain in the chest, back and between the shoulder blades disappear - I breathe better and more freely.... I would even say that I am completely breastfed :) I am very grateful to all the nurses and all the physiotherapists, special thanks to Mr. King and Ms. Magda, who devote themselves completely to their work and do it with great passion and a smile on their face :) Very pleasant relaxing classes and exercises in the brine pool. The kindest ladies at MedicalSpa chose additional procedures for me, which I was happy to use, and I am very pleased. Professional service at the highest level. If you want to get back in shape, like me, and believe that it will be possible, then you should take advantage of the offer in Uzdrovisko to arrange. Thank you for your help, warmth and kindness, I will be very pleased to remember you and maybe we will see each other again :) the whole team of Uzdrowisko Ustroń.

TO BE HONEST , I DO NOT RECOMMEND IT !!!
I sent my mother there privately (81 years old, but alone) for 11 days under the program "Specialized rehabilitation of motor organs" in "rUvnitsa". Amazing prices, but ... I received an urgent 10 days later in a worse condition than I was driving. Well, the attending physician (L), knowing from the patient that she has scoliosis, wears an orthopedic belt and prescribes such procedures as for a young athlete after bypass surgery. Unfortunately, despite the availability of "round-the-clock medical care", the body could not withstand such a pace, because it had no right to do so. The spine reminded itself. And who is the expert here, I ask? The client has paid, now let him run around the floors and kilometer-long corridors for procedures. Seven days later, my mother fainted, and then the doctor showed up. Well, the walks are over, rehabilitation is paid for, rest and pleasure from staying in a wonderful climate, which is undoubtedly found in this region of the country. This is bullying. For the next three days (until my mother is taken away from this institution), the order is to lie in bed just in case (here are words of gratitude to the nurses from the seventh floor). Of course, there are enough culprits, despite the assurances of the management about the absence of contact compensation (three weeks have passed), there is no refund for the unused 10 procedures, and the content of the conversation with one of the deputy directors of this institution will not be quoted, because I do not want to offend him and descend to his level. Thanking the elderly woman from the cardiology department on the ground floor for understanding the problem, the others washed their hands.
In total:
- prices for private accommodation are too high for this standard of service;
- do not exaggerate with the comfort of the rooms - like in a hospital ward, but generally clean;
- the food is terrible (probably catering), at the level of the milk bar from the comedy Bareya (I attached a photo).
- quick medical examination, treatment prescribed by a doctor in a standard and random manner - regardless of the patient's health status;
- a professional medical base, but located on a very large territory, as if no one considered the elderly and the fact that walking along kilometer-long corridors is a problem for them.
- male reception service is rude, slow and justifying - bullying;
- cleanliness of the facility and rooms - no reservations;
As a rule, you should think carefully about choosing this institution for a person who really needs rehabilitation and medical care. THEREFORE, I DO NOT RECOMMEND USING A PARALLEL INSTALLATION.

PS. At the last moment, my doctor only recently discovered a serious injury to my mother's spine. Unfortunately, everything ended up in a hospital, rehabilitation... and, unfortunately, back surgery. As proof, we have an X-ray from the X-ray. Let everyone associate themselves with what can contribute to this?

Complete disorganization and chaos. The maze of corridors is probably built by Daedalus himself, the markings are probably a joke of Bob the Builder, there is no logical map, they have to distribute them at the very entrance. If you are going to this point for treatment / rehabilitation / massage / salt cave or even to a separate institute, I advise you to go out at least 15 minutes earlier, even 20 older people, because if something is in a different place than the entrance, you need to run a little. I personally left 15 minutes before the scheduled visit, I flew like a cat with a bladder, the staff directed me to a different place each time (maybe I spoke Chinese?) And when I got to the place with my tongue hanging out, it turned out that I was 2 minutes late and they wouldn't let me in anymore. The receptionist wasn't nice, and he replied in the style of "what I care". Fact. It was my fault I was able to leave 20 minutes earlier :(

Unfortunately, for people without a referral (for a fee), the purpose of which is to stay in a sanatorium for medical reasons, frankly, I do NOT recommend staying in the sanatorium Rovnitsa!

Here's what the spa promises on its website (Kuracjusz PLUS package) and how it looks compared to reality:

1) Placement
- good rooms for paying guests, but they look like hospital rooms.

2) Full board (on a diet)
- terrible food, straight from communist-era holiday homes, brrr!

3) Medical examination and procedures
- there was practically no medical examination, the procedures were randomly assigned by a doctor, who was expected to see him for one day.

4) Medical and nursing care
- there is practically no medical and nursing care. Contact with the doctor was very limited (the mothers did not like the procedures, and despite asking to see a doctor to change the procedures, she did not have the privilege to get on her face). Nurses and unpleasantly look at the bather as an intrusive uninvited guest who dares to disturb the precious peace of the soul. We got the impression that a private patient is treated like an ordinary vacationer, for whom rehabilitation is just a whim: despite the fact that we hoped for specialist advice and help in improving his health, we left empty-handed. Maybe staying at NFZ looks different...

5) 30 points per day for treatment for use at the surgical base in the Spa Center of the Department of Natural Medicine-in accordance with the evaluation score.
- large medical base and good service of physiotherapists;
- the medical base is located at a great distance from the sanatorium, to get to it, you will have to go through 4 long corridors, the elderly will have significant difficulties;
- Saturday and Sunday procedures are not carried out, which we were not even informed about, so if you stay for a week, along with a one-day delay in the appointment of procedures, we had to return in 3 days.

TOO:
- unpleasant reception staff, lack of staff and organizational chaos;
- we were not informed about the principles of using the sanatorium's database, my question was told to me that I could read (sic);
- Wi-Fi is not working.

I consider staying in the sanatorium Ruvnitsa a mistake. I would not recommend staying in this institution.

Staying here is one big annoying mistake. The conditions are the ruins of the twenties. Boarding is already the peak. First of all, harmful oils processed in the form of vegetable margarine or processed cheeses are served for breakfast and dinner. There are not enough salads and even potatoes. Cold dishes are just catering. Lack of professional knowledge of doctors related to procedures. I do not recommend such a sanatorium. Good procedures, very good service.

I had twice a beautiful view from the balcony of the mountains and the city in the hotel in Rouvnica, I was very satisfied with the procedures, the food was good on Sunday, there were always fresh pastries, cafes, shops organized trips, holidays. There is a watchtower next to the natural therapy plant.

Definitely not recommended. This is a complete disrespect to the client. Departure dates are set for 2 days ahead and claims that if you don't like it, you go to the end and wait for your turn. I don't recommend it

Yesterday we returned from the Hospital - from rehabilitation after COVID 19. We are very satisfied with the professional and very friendly service. We can safely recommend it! Thanks to all the staff for the excellent service.
Mirek

Personally, I highly recommend it. Eat like at home, fresh and delicious. A place of revelation, pleasant and friendly staff, I recommend :) :) :) :)

My wife and I were in September for 3 weeks and we are very happy !!! Everywhere there are clean, pleasant therapists going to patients at hand, Super brine pools, mud baths - this is a real fairy tale. Quiet and beautiful. If I had insisted, I would have given a small minus to the food, especially for the amount of meat for dinner and the quality of potatoes (only the soups were expertly cooked), but overall 5/5!!! I recommend it to everyone !!!

Yesterday we came back from the village - after rehabilitation after COVID 19. We are very satisfied with the professional and very friendly service. We can safely recommend it! Thanks to all the staff for the excellent service.